Privacy Policy

Effective Date: October 2025
Last Updated: October 2025

Welcome to Onestino di Zanzibar (“we,” “our,” or “us”). We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, make a booking, or communicate with us.

1. Information We Collect

A. Personal Information
When you make an inquiry or booking, we may collect:
– Full name
– Email address
– Phone number
– Nationality or country of residence
– Travel dates and preferences
– Payment details (if applicable)

B. Non-Personal Information
We also collect data such as:
– Browser type and version
– Device type and operating system
– IP address and approximate location
– Pages visited and time spent on the website

2. How We Use Your Information

We use your information to:
– Respond to inquiries and provide customer support
– Process bookings and send confirmations
– Customize and improve tour experiences
– Enhance our website and marketing efforts
– Send occasional updates or offers (only with your consent)

We do not sell or rent your personal data to third parties.

3. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:
– Remember user preferences
– Analyze site performance and traffic
– Improve overall browsing experience

You can manage or disable cookies in your browser settings. Please note that some website features may not work properly if cookies are disabled.

4. Sharing Your Information

We may share your information only with:
– Trusted partners who assist in tour operations, transportation, or accommodations
– Secure payment processors (for handling transactions)
– Government authorities, only when legally required

All third-party partners are required to handle your data safely and lawfully.

5. Data Retention

We retain your personal data only as long as necessary to:
– Fulfill your bookings and provide services
– Comply with legal and financial obligations
– Maintain customer service and business records

Once your data is no longer needed, it will be securely deleted.

6. Data Security

We use industry-standard security measures, including SSL encryption and secure servers, to protect your data from unauthorized access, loss, or misuse.

7. Your Rights

You have the right to:
– Request access to the personal data we hold about you
– Request correction or deletion of your data
– Withdraw consent for marketing communications

To exercise your rights, please contact us at info@onestinodizanzibar.com.

8. Links to Other Websites

Our website may contain links to other sites. We are not responsible for their privacy policies or content. Please review their terms when visiting those websites.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date shown above.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us:

Onestino di Zanzibar
Stone Town, Zanzibar, Tanzania
info@onestinodizanzibar.com
+255 626 802 980